We have a set of five values that were created by Partners, for Partners, to explain what it means to be a Partner and what makes a great one. First is the psychometric tests followed by a group interview and then a solo interview. Most places I have worked for have policies in place for these types of scenarios, and I am happy to follow the procedures put in place by Waitrose.". If you gave notice, were laid off, or fired, describe the circumstances behind your leaving. How to Answer: Why Do You Want to Work Here? "I have a strong creative flair and enjoy creating attractive displays. Fox News host Tucker Carlson argues Democrats don't care who occupies elected office as long they can have power on Friday's broadcast of 'Tucker Carlson Tonight.' If you have unique ideas for creative displays, let the interviewer know your thoughts. Tell me what you know about the Waitrose supermarket brand in respect of our core values and ethos? Focus on reviewing Waitrose's return policy before your interview. I am excited to bring these qualities to this position with Waitrose.". Describe what you found during your research that excited you to work for Waitrose. (worldwide success stories from our YouTube community! I have solid references who will attest to that as well. When there is a problem in the workplace, I am the one people seek to resolve the issue. The interview was quick and simple. Who has created the answers to the interview questions? Then once got through that stage. Tasks required are mainly focused on show how you can organize stuff. Which all went well. Tell me about a time you worked in a team. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. After these questions, you are giving an assessment task that outlines a scenario that you may encounter on the job. I interviewed at Waitrose. ChloeO. I was sick for two days, and a note from my doctor accompanied those. Be sure to avoid sounding self-righteous in your answer. Waitrose offers a collaborative environment where ideas are shared, and all employees are encouraged to help the company succeed. I have had to cover for coworkers several times in the past, and I don't mind accepting overtime hours. Yes, I do have a couple of questions. If you are a college student or have another outside obligation that will hinder you from working a specific day, let the interviewer know during your interview. The interviewer wants to hear that you have the necessary communication skills for the role. I also helped her by holding her baby while she put the stroller away. Our Update History for Waitrose. I was invited to a teams online call to talk with a manager, and basically have a virtual interview. All of our products and training resources are protected by our 30-day no questions asked money back guarantee. Also included general questions of experience in customer service e.g: tell me a time when. First is the psychometric tests followed by a group interview and then a solo interview. The hours were just not right for me in the end which is a shame. The interviewer wants to ensure that all your questions about the company or job role are answered during the interview. I work best with organizations with a penchant for learning and promoting their employees based on performance. Interviews at Waitrose Experience Positive 77% Negative 15% Neutral 8% Getting an Interview Applied online 100% Difficulty 2.2 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (380) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) See more interviews for top jobs I interviewed at Waitrose in Jan 2023. If you want to ace your upcoming interview, practice with our topical-based interview question sets. Full Suggested Answer & Detailed Response, Question 6, They keep employees motivated to do a great job and ensure they are on top of their KPIs. It was fast and easy, asked several questions and had a group part before. Interview Questions for Waitrose Supermarket Assistant.Tell me about how you worked effectively under pressure.What is most significant to you in an Executive Waitrose Supermarket Assistant. What skills do you possess that you think would be an asset to our team? Waitrose is a British employee-owned supermarket store with over 3009 shops across the United Kingdom. Many people like recognition in some way for their accomplishments in the workplace, while others do not require public recognition. Stupidly hard questions for the role - it was like I was interviewing to be CEO. Waitrose Interview Questions and Answers 1. Show the hiring manager that you value customer service and always put your customers' needs first. Be sure not to mention names and end on a positive note. I am excited to work for Waitrose because of the flexibility you offer students and the growth potential. "I have researched Waitrose a great deal and am very happy with the positive reviews I came across online. I was invited to a teams online call to talk with a manager, and basically have a virtual interview. ", "If the customer is being physically aggressive towards myself or coworkers, I would call security immediately while making sure we are safe. Discuss with the interviewer how you would handle a situation surrounding employee theft. The interviewer wants to know what you like the most to see where your strengths lie. If you come across as the type of person who requires constant recognition for everything you do, the interviewer may feel that you would be a challenge to work with. Loss prevention initiatives are incredibly important in the retail sector. If you gave notice, they want to understand what you did not like about your job to see if you would fit in with the company culture. Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. Honesty is incredibly important when working with cash transactions and valuable merchandise. Dates shown above are approximate. If you have never created a display, that is fine. Common stages of the interview process at Waitrose according to 1,343 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Im on step two ! Really welcoming and straightforward, the interviewer was friendly. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. For example, you might like that you will be responsible for training all new employees and providing regular performance evaluations. I ask them if they have questions, I actively listen, and I am great at reading body language. Candidates applying for Shop-floor Assistant (Christmas Temp) had the quickest hiring process (on average 1 day), whereas Graduate Trainee roles had the slowest hiring process (on average 150 days). "I have worked with many personalities and management styles with great success. I have worn uniforms in three past jobs and like that they help customers identify who works for the company and display a high level of professionalism.". It is incredibly important to research the company's core values and mission statement before your interview. You will get the best work from me if I am being treated with respect and feel appreciated.". The hiring process at Waitrose takes an average of 16 days when considering 7 user submitted interviews across all job titles. First undertook an online situational assessment, then was invited to a group interview. If unsure where the company stood on a return, I would ask my manager for clarification.". Then once got through that stage. Interview questions and answers were first added on July 30th, 2018, 1 community answer was added by Lauren McCabe on October 31st, 2019, 304 questions and/or answers were updated by Krista Wenz on September 13th, 2022, Checked for grammar and spelling mistakes by Ryan Brown on September 13th, 2022. Very detailed o line application process. I had my interview yesterday, and I did great! Thank you so much for the tips and advice! "There are many aspects of the job description that are appealing. It will not look good for you if you say nothing will show up during your reference check and something does. They asked basic questions which were simple and easy to answer. I have an interview today ill update you on how i do :). Very detailed o line application process. I applied online. Thank you for asking. I then ask if there is anything else I can help them with. Interview. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. I have three copies of performance reviews and letters of recommendation for your file if you would like them. Be thoughtful and draw upon the research you have done on the company. I was taught to treat others as I want to be treated, which is what I do daily.". Waitrose Interview Process. All rights reserved.PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UETerms & Conditions | Privacy Policy. I believe this will help my confidence grow and my sales skills as well.". I created a presentation and gave it to my manager, who took it to upper management. Let the interviewer know you are aware of the need for a flexible schedule and that you can work any schedule they need. Discuss with the interviewer how you ensure that your customers receive the best service from you. Focus on giving the exact number of days you missed work and why. I felt everything was relevant. TIP #4 In respect of TIP#3 above, when answering these types of behavioural interview questions, we recommend you make good use of the STAR interview technique. It is best to describe your ideal employer as one that is the same as Waitrose. Had to do a task, too. The hiring manager wants to see that you performed exhaustive research and can tell them about the founder, the history, partnerships, and services offered. All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. Can you give an example of where you showed leadership? Interviews. Talk to the interviewer about your feelings regarding performance incentives. The interviewer hopes to hear that there is no reason not to hire you! During my research in preparation for this interview, I studied your website, and I have been especially concentrating on your customer service guidelines. This is your opinion, and you can answer how you would like. ", "I want to work for Waitrose because I always shop here. Heres the FULL LIST of interview questions for the WAITROSE INTERVIEW: Waitrose has an exceptional, high-quality presence in all of its stores. Here are the two questions we recommend you ask in order to portray a positive and enthusiastic attitude: QUESTION Apart from providing exceptional customer service, what else can I do in this role to ensure I meet the requirements and expectations of Waitrose? These skills make me a strong fit for this role as this position requires a high level of organization, interpersonal skills to effectively interact with customers and coworkers, and integrity to always do the right thing. Was one on one and answered about the job I was the given scenarios on the shop and had to put jobs in priority order. "I have researched your core values online and feel your values align with mine to a tee. ", "I hope to gain stronger skills in communication and customer service. Transparency is the best choice when salary-based questions arise. They have approx 230 branches across the company and are still expanding. "I am looking to lay the foundation for the rest of my career with this position. In my current position, the hours are great, my coworkers are nice, and I receive fair compensation.". ", "I am very comfortable working independently. I understand that retail can be challenging because of the multiple personalities you are faced with daily. What is the interview process at Waitrose? Every employer should know how each staff member is best motivated. The interviewer asks this question to see that you have strong verbal and written communication skills, which are required for all Waitrose positions. Glassdoor users rated their interview experience at Waitrose as 40.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). TIP #5 At the end of your Waitrose interview, you may be given the opportunity to ask the panel some questions. ", "The part of the job that excites me the most is working with customers. God bless u mate and taking the time to help a lad out like mw who is in over his head. If there is anything in your schedule that may hinder your availability, be sure to address this. If you are lucky enough to secure an interview them then carry on reading this post. Thanks so much for making these. This is so helpful. Application form followed by basic aptitude test. ", "I have been in an unofficial leadership role for the past three years. It felt good to help, and I do not mind helping others when needed. Your interviewer is looking to see that you are proactive and that you can handle the stress of unexpected situations that can arise. Discuss with the interviewer why you want to make a change and how this particular role fits well with the changes you seek. You had a group task to do, and then an individual interview with a manager. Thanks a lot! If your previous employer would say that you have a flawed character or are dishonest, you will need to clear that up in your interview, giving your side of the story. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Discuss what made them so challenging and rewarding. I consider myself to be a team player and always help when I can. I know how to deliver amazing customer service, have excellent interpersonal skills, and have been the top cashier for the past six months in my current role. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. At Waitrose, we pride ourselves on delivering outstanding customer service and care. The hiring process at Waitrose takes an average of 21.05 days when considering 42 user submitted interviews across all job titles. I feel confident that, if you hire me in this role, you will be very happy with my performance, contribution to the wider team and my ability to uphold the strong values Waitrose adheres to., First and foremost, I would follow my training and the Waitrose principles in regard to customer service and care. ", "I take public transit; however, I find it very reliable. This position was also my favorite because it was such a great challenge. ", "I have a transformational leadership style. "Last year, when I was managing our weekend shift, I noticed a pretty solid opportunity for us to save on overtime hours. "I am happy to comply with any reference check required. This online course will instantly be free for you to access for 30-days. This is the company I see enjoying a long career with, and I am excited about this opportunity.". That shows you are proactive and value workplace relationships and communicating with others. I do not prefer close supervision as I am confident in my skills once I learn something new. Explain how working for Waitrose will benefit you in your career. ", "I am very much self-driven and self-motivated. Of course, I would not be telling the truth if I said there wasnt the appeal of you being local to where I live, but there are other supermarket stores in the local area, and I would not choose to work there. I just wanted to thank you so very much. Waitrose is the one of the biggest Supermarket company in the UK. Tasks required are mainly focused on show how you can organize stuff. Talk to the interviewer about a time you have handled a supervisor who does not interact with you in a way you like. To make yourself stand out, thank the interviewer at the beginning of your response for letting you ask questions. After describing the environment you dislike working in, end your response on a positive note. The interviewer asks this question to see what type of employee you will be if hired. Assure the interviewer that you are a team player and put the company's needs first.