more. We were informed we were able to bill the dinner to our room, but no!! Address Kg Jerudong, Muara - Tutong Hwy, Brunei BG3122, Brunei. Begin designing your course today. I wish to assure you that your comments have been taken seriously and the consistency of our service is being addressed. After being promised a reservation at Pantai restaurant (the day before our anniversary), we went to have dinner, and lo and behold! It's like you are living in a Condo complex. Holes: 18 | Par: 71 | Rating: 69.4 | Yardage: 6387. I find this unacceptable and disrupting. A great one-time stay - a splendid resort with a ton of grandeur. Instead they pointed to each other who's going to go up to us. Guests of the 5-star The Empire Hotel & Country Club, Brunei Jerudong can check in from 2 PM to 11.59 PM and check out from 12 PM. I have taken note of all the concerns you have raised, and should you wish to elaborate further on your experience, I would be pleased to correspond with you.I am so sorry your visit fell short of your expectations and I hope to be in contact with you, at your convenience, in due course. One of the very few saving graces fron our stay was Dennis, the staff down by the pool who took care of us (on our 2nd day) and asked how our stay was. After breakfast, we went back to the room and an engineer was in the middle of fixing the light switches. The central pool is huge overlooking the sea. So that guests need not have to worry and pay for exorbitant mini-bar prices. Peace & quiet at night. Nearby attractions include Rimba Garden Central - RGC (4.9 miles), Jerudong Park Playground (2.7 miles), and Pantai Berakas (4.7 miles). Her 88 LPGA Tour victories is more than achieved by any other golfer on either the LPGA or PGA Tours. She went away and then another person came to ask if we needed anything?! Consulta las restricciones por el COVID-19. It features cars for rent as well as high-speed internet access in the rooms. For inquiries on Corporate or Government Membership please contact Mr. Aslie Idzam. We noted that signs everywhere say that the hotel takes no responsibility, yet the raft clearly says on it that it should be only used in 8' of water. A Jack Nicklaus Signature championship golf course with superior playing surfaces, distinct elevation changes, and flood lighting. The absolute inability to see dirty dishes and have them collected from your table or pool side. The tiny sultanate of Brunei is home to one of the most surprising and opulent courses in all of Asia. The staff speaks multiple languages, including English, Chinese, and Malay. in order to get back to me quickly so we could pay for our meal and just get back to our room. Este alojamiento confirma que ha implementado medidas de limpieza adicional y de seguridad de los huspedes. overall the hotel is quite something - we stay in many good hotels, but this one left an impression, for this level of standards well, there are high expectations: - the lagoon was empty (this is the massive salt water pool seen in all the hotel photos) - no fresh juices in the breakfast buffet - no newspaper at the door every morning. Is there free internet in the 5-star The Empire Hotel & Country Club, Brunei? Golfers can test their handicap on the 18-hole Jack Nicklaus Signature Golf Course at The Country Club, which offers night golf and a golf academy. Oh btw a friend of mine were given a voucher since the birthday is on the day we checkout, given 1 slice of cake and a tea. This is where the service went down again. Llvate hasta un 15% de descuento en una seleccin de hoteles e inicia sesin para conseguir recompensas. This is suitable for family vacations with big extended families. What are some restaurants close to The Empire Brunei? Covid protocols are enforced in a friendly but firm way ensuring safety for all. B$25 or $35 one way to the airport, depending on your driver or who negotiates for you!! What payment methods are accepted in the 5-star The Empire Hotel & Country Club, Brunei? Vegetarian food was a bit tough to come by. floor directly below reception. Yes, dry cleaning and laundry service are offered to guests. We were ushered to the hall where there was a looooong queue. This spectacular masterpiece of architecture and design features 454 guestrooms which at 60 sq m, are some of the largest in Southeast Asia. We called reception, they sent a couple of engineers to have a look. in . My son and I do neither, but it kind of explains why the hotel is almost deserted (at least by non-muslims).On the plus, the building and grounds are stunning and the room was lovely - but at $500 for two nights, they should be!We won't be back. Eventually one lady came, told her I needed a spoon. After my email to the sales department was left unanswered after a few days, we decided to just make a call to inquire regarding the Empire select membership. Beach is not really for swimming, although that would have been a HUGE PLUS for me if the beach was cleaned up, and wioth groomed sand, as I like swimming on the beach vs chlorinated pool water. And they all speak very good English Rooms are well appointed, clean, spacious. Ofrece The Empire Brunei servicio de traslado al aeropuerto? Overall, Brunei is a pretty relaxing place. Asia. Pharaonic in its proportions and opulence, this 522-room extravaganza was commissioned by Prince Jefri as lodging for the royal family guests and transformed into an upscale resort. The staff speaks multiple languages, including English, Chinese, and Malay. Despite the other reviews which rave about this place, we found the experience extremely disappointing. And they all speak very good English Rooms are well appointed, clean, spacious. Yes, guests can enjoy cooked-to-order breakfast provided by the Jerudong hotel. Holes: 18 | Par: 72 | Rating: 72.0 | Yardage: 6753. Golf lessons on the driving range or course are available with resident professional Ahmad Dan Bateman, an accomplished Canadian who has featured on the US Secondary Tour for the past 10 years and on the Asian Tour for the past 7 years. Had we been well informed, we would have NOT signed up for the empire select and just got the offer package for October! Empire Hotel & Country Club. Payment methods in the 5-star The Empire Hotel & Country Club, Brunei include: Which facilities are offered in the rooms of the hotel? - See 1,282 traveler reviews, 1,893 candid photos, and great deals for The Empire Brunei at Tripadvisor. Bandar Seri Begawan. But it's getting tired and it's the little things that weren't there that made a difference. A must try is The Royal Touch package which offers science and hands on therapy combine for physical refreshment from top to toe. The Empire Brunei offers 522 air-conditioned accommodations with minibars and safes. The Empire Brunei: The Empire Hotel and Country Club - See 1,281 traveler reviews, 1,888 candid photos, and great deals for The Empire Brunei at Tripadvisor. Stunning sunset views, great pool, courteous (albeit sometimes slow) staff. Nothing much to complain for the price you pay. Bathroom is spacious. Was given in room 4303 with superb view of south china sea. Covid protocols are enforced in a friendly but firm way ensuring safety for all. It's big. Holes: 18 | Par: 71 | Rating: 74.1 | Yardage: 7029 | Slope: 137 Set on 445 coastal acres on the South China Sea amidst tropical rainforests, The Empire Brunei - rich in Malay culture and warm Bruneian hospitality - boasts 522 exquisite accommodations, seven international restaurants, and five swimming pools. Ten en cuenta que esta informacin nos la han proporcionado nuestros proveedores. Year renovated: 2010. Having been closed for a few months now we were so happy as a family that the hotel has opened again for families. 16 km NW of Bandar Seri Begawan (Brunei Town). Amzing place to relaxing and to get recharge. Thank you for that Mr. Brunei Darussalam. Boy, were we wrong!!!! One of the very few saving graces fron our stay was Dennis, the staff down by the pool who took care of us (on our 2nd day) and asked how our stay was. Guests can enjoy an on-site restaurant, breakfast, and a free welcome drink during their stay. Number of Rooms: 522. Internet is complimentary for Deluxe E-Club Room, Suite and Villa guests. The bedroom was luxurious and spacious. Added to this is the fact that the bar menu is very limited with some of the popular items "not available". Oh btw a friend of mine were given a voucher since the birthday is on the day we checkout, given 1 slice of cake and a tea. Unique in Asia, the hotel has its own state of the art theatre for live concerts and performances, as well as its own movie theatre, The Empire Cinema. We were seated on the. Psalo en grande con las actividades que se ofrecen en las propias instalaciones, como paseos en kayak, y mejora tu swing en el campo de golf. Cules son las medidas de limpieza e higiene de The Empire Brunei? Negara Brunei Darussalam. Reciprocal Clubs. Es preciso reservar. Thinking we would be saving alot and enjoying the benefits, we would probably be able to enjoy our 5th year anniversary. Guests can surf the web using the complimentary wireless Internet access. Additional facilities for family include The E-Kids Club which provides all-day care and entertainment for youngsters enhanced with an eco-friendly focus. If you have older children - make sure they do not use this one and only "fun" pool facility. It was quite busy when we arrived as a large confernce party had just arrived. Recommended. THE EMPIRE BRUNEI COUNTRY CLUB A Jack Nicklaus Signature championship golf course with superior playing surfaces, distinct elevation changes, and flood lighting. La zona es cmoda para moverse a pie e ideal para pasar el da en la playa. The Empire Brunei welcomes discerning travellers with its sumptuous luxury, warm hospitality. Membership Affiliated Clubs Membership Rate All rates quoted are inclusive 6% government tax. 1,285 reviews. Costas "Cruise & Golf" allows golfers and their families to combine a unique golfing experience with the relaxation and fun of a cruise on board Costa Smeralda. Dont expect to see any luxury brands. Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a fitness center. The team at the Wet Edge Team have been great and the revamped menu has lots of new options. Also 64 opulent suites and a collection of private villas set in their own grounds complete with waterfalls and private swimming pool. (This was also a discomfort as it took up our time when checking in to our room, with the poor receptionist having to go back up twice to the reception area to check on the keys! It's like you are living in a Condo complex. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Los huspedes pueden relajarse, ya que el alojamiento cuenta con detector de monxido de carbono, extintor, detector de humo, sistema de seguridad, botiqun de primeros auxilios y barreras de seguridad en las ventanas en las instalaciones. E-mail hotel. The exquisite 120-sqm Executive Suites are located in the East and West Wings, Seaview, Lagoon and Waterfall buildings. Taxes and fees that are shown are estimates only. 5 Star place to have couples. I was trying to get someone's attention to ask for a soup spoon. all for a very affordable price. To be woken up so abruptly! Are any cleaning services offered at The Empire Brunei? Signature restaurant, Spaghettini, serves an Italian menu, while Pantai by the beach and poolside provides the ultimate in al fresco dining. Cuesta 35 BND por vehculo solo ida. Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay. Staybridge Suites Chesapeake Virginia Beach Chesapeake Va 3*, providing unbeatable availability and rates, meeting reliability and quality standards. My husband's name was not included for reservations!!! How many staff does one need to tell until I get a soup spoon? Another thing! Does The Empire Brunei have airport transportation? Towering Royal palms, blossoming bougainvilleas and other exotic shrubs provide a stately arrival at a property which is regarded as one of the finest in the world. Designed by Jack Nicklaus and opened in the late 1990s, the Empire course was the venue for the inaugural Brunei Open on the Asian Tour in 2005 . It was almost like being in a 'hotel theme park' for a couple of nights - gawking at the gold plated lobby and enormous pool. Or if you want a quick and direct access subscribe here. Nearby attractions include Rimba Garden Central - RGC (7.8 km), Jerudong Park Playground (4.3 km), and Pantai Berakas (7.6 km). Was given in room 4303 with superb view of south china sea. Skip to main content. Desert Swing: the European (DP World) Tour launches into 2023 with three events in its UAE Desert Swing. There were between 5 - 7 staff in front of our table clearing empty tables (not attending to any customers). Dear Guest,It was with regret that I read your report on TripAdvisor regarding your recent stay at The Empire. Holes: 18 | Par: 71 | Rating: 74.1 | Yardage: 7029 | Slope: 137. Thinking we would be saving alot and enjoying the benefits, we would probably be able to enjoy our 5th year anniversary. The Empire Country Club has some of the finest golfing facilities in the region. The hotel sits on a large ground with a golf course ( i didnt play as I didnt bring my golf bag). After my email to the sales department was left unanswered after a few days, we decided to just make a call to inquire regarding the Empire select membership. I like it because, in-room fridge drinks are all complimentary. La salida se efecta a las 11:00. At 666 sq m, it is one of the worlds largest hotel suites featuring its own indoor swimming pool, Jacuzzi and full-sized movie screen. We are very disappointed! The Empire Brunei At The Empire Brunei, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll have access to onsite kayaking. In addition, The Empire Hotel & Country Club boasts impeccable credentials as a MICE destination (meetings, incentives, conferences and events) housing a variety of function rooms with state-of-the-art audio-visual equipment catering to events of all kinds. Always enjoyed my stay here. The location of the hotel and number of facility. We were seated at a table set for 4. We did not spend more than $6 a person for each meal. I responded to the survey and I just hope that Mr Badminton does get to read it. La limpieza se efecta con desinfectante. Boy, were we wrong!!!! Had the restaurant been full, we would not have been able to dine in there, but luckily, the F&B team were wonderful. This is suitable for family vacations with big extended families. You'll find a "Subscribe" button on any of our YouTube videos. Yes, even in top tourist hotels such as this one. A peaceful sanctuary of sheer luxury and opulence, The Empire Hotel & Country Club is the crown jewel of the Sultanate of Brunei on the tropical island of Borneo. It is still a nice hotel with spacious rooms. Stayed there for two nights. We were seated at a table set for 4. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. So that guests need not have to worry and pay for exorbitant mini-bar prices. The noisy generator that they decided to place in the middle of picture-perfect view and start up in the busiest parts of the day right near the pool. We don't know if this issue will be highlighted or taken to relevant people. The food is definitely hotel food and I was disappointed to see no focus on local cuisine. Free shipping for many products! We've stayed in different hotels from 2-stars to 5-stars, we were always left in peace to enjoy our food. We just hope the Empire can stay open. Im enjoying my stayed at the Empire Brunei. Empire Select Membership Club All rights reserved. Most of our food orders had come at this point and we were eating in peace and enjoying our breakfast. 2 3. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. signboard very few, Great building.. Thinking this was possible, we didn't bring any valuables out and left everything in the safe box provided in our room. The cleanliness and comfortable atmosphere of the hotel, Food of some hotel restaurant are not upto standard No free Wi-fi provided in rooms. Reviewed December 25, 2010 . Subscribe to Lonely Planet newsletters and promotions. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Para organizar la recogida, los huspedes debern contactar con el alojamiento 24 horas antes de la llegada a travs de los datos que aparecen en la confirmacin de la reserva. in order to get back to me quickly so we could pay for our meal and just get back toThe Empire Hotel boasts itself of its grandeur and excellent service and we expected that with paying for the Empire Select membership. We stayed for 2 nights for a nice Valentine's weekend. Own or manage this property? I even extended our stay for another 2 nights! and i almost missed one big info! Empty salt and pepper shakers on tables. The Emperor Suite comes with its own pool and even the cheapest rooms have remote-control everything, hand-woven carpets, gold-plated power points and enormous marble bathrooms. This should be the way ! Overlooking the South China Sea, at the edge of one of Asias oldest rainforests, The Empire Hotel & Country Club is Bruneis most prestigious beach resort offering its guests unsurpassed 5-star luxury. Rekindled sweet memories! The Empire Brunei And staff are all friendly. Our personal driver provided by the hotel was friendly and patient. Guests can enjoy an on-site restaurant, breakfast, and a free welcome drink during their stay. Sincerely,Nigel Badminton. What food & drink options are available at The Empire Brunei? It is a great getaway. Public parking is possible on site for free. Having to pay extra for use of hotels facilities eg. Gym was nice. It also houses a spa providing a wide variety of massage therapies and beauty treatments. Kampong Jerudong BG3122 Brunei Darussalam. I find this unacceptable and disrupting. The table service at breakfast was below average. A made-to-order breakfast is served each morning. I can understand if I'm eating in a cafe but we are talking about a 7-star hotel where we are paying not for the room but for service and experience. You can book a shuttle, once your reservation is complete. See more questions & answers about this hotel from the Tripadvisor community. Number of floors: 7. This palatial hotel is set in its own private 180-hectare (445 acres) estate of manicured botanical gardens and a championship, floodlit Jack Nicklaus Signature Golf Course. We love the classy setting, very grand and majestic hotel. Complejo de lujo junto a la playa con campo de golf, cerca de Club de campo y golf Empire, Bandar Seri Begawan (BWN-A. What is check-in and check-out time at the 5-star The Empire Hotel & Country Club, Brunei Jerudong? Tripadvisor performs checks on reviews. While the golfers are driving the fairways, accompanying non-golfers are able to enjoy the amenities and activities on-board, or explore wonderful places on day excursions organised by Costa. BRUNEI HERITAGE Immerse yourself in the history of Brunei on this extensive full-day tour. As ever staff are super friendly and we received a warm welcome back. See more questions & answers about this hotel from the Tripadvisor community. We recommend calling ahead to confirm details. Jim Fazio's original layout was much changed to create a modern Ryder Cup course now one of the Eternal City's (and Italy's) most revered. Experiences include stand-up paddle boarding at the Grand Lagoon, an eight-lane bowling hall, a deluxe spa, a three-screen cinema showing box office hits, and almost two miles of private beaches. Very rich in marble and gold, The service is not at the sane level of the hotel, the service not include r very expensive. Both are ideal for fun, family entertainment. For details, please call 07-428 5763. After breakfast, we went back to the room and an engineer was in the middle of fixing the light switches. Yes, dry cleaning and laundry service are offered to guests. Set on 445 coastal acres on the South China Sea amidst tropical rainforests, The Empire Brunei - rich in Malay culture and warm Bruneian hospitality - boasts 522 exquisite accommodations, seven international restaurants, and five swimming pools. What are some restaurants close to The Empire Brunei? The Empire Hotel boasts itself of its grandeur and excellent service and we expected that with paying for the Empire Select membership. El personal de recepcin les estar esperando en el alojamiento. The infinity swimming pool ( one of many) was vast and a joy to swim in. Se ofrece acceso a un club infantil con un coste adicional. Yes, guests have access to an indoor pool, a fitness center, and fitness classes during their stay. The course is located at The Empire Brunei Country Club, where guests can also experience the golf academy, practice facility, and pro shop. Stayed for few times already this year. The Empire Golf & Country Club 5.0 1 Reviews Rating Snapshot About Reviews Content, Offers and more Rating Snapshot All Time Last 6 Months Last 12 Months Rating Index 5.0 1 Reviews 5 Stars 1 4 Stars 0 3 Stars 0 2 Stars 0 1 Stars 0 Conditions 5.0 Value 5.0 Layout 5.0 Friendliness 5.0 Pace 5.0 Amenities 5.0 100.0% Recommend this course Hotel was facing the South China Sea and the view was lovely. Conexin wifi gratis en las zonas comunes, Aparcamiento sin asistencia gratuito en las instalaciones, Aparcamiento con asistencia gratuito en las instalaciones, Traslado desde/hasta el aeropuerto previa peticin (disponible 24 horas)*, Desayuno a la carta (de pago) disponible todos los das de 6:30 a 10:30, Estancia gratis para los menores (consulta las polticas del alojamiento), Actividades infantiles supervisadas (de pago), Rutas a pie o en bicicleta en las inmediaciones, Asistencia turstica y para la compra de entradas, Campo de prcticas de golf en las instalaciones, Servicios de accesibilidad en algunas habitaciones, Ducha adaptada para silla de ruedas en algunas habitaciones, Habitaciones comunicadas o contiguas disponibles. You can always visit one of the highly rated landmarks, Crystal Fountain, placed 2 miles away from the The Empire Hotel & Country Club, Brunei. Conveniently located restaurants include Spaghettini, i-Lotus, and The Thirsty Habit. Cherry on top of the sundae, we were not even informed that the breakfast was not part of the package! Comentario de husped verificado de Hoteles.com, Comentario de husped verificado de Expedia. This is not our first (or second or third) time staying there btw. Everything up to the time we were about to go to bed when we realised one of the light switches did not work - the hallway light would not switch off. Malls were mainly occupied by supermarkets and small shops that sells fake branded goods. S, hay disponible un servicio de transporte desde y hasta el aeropuerto. And there's no gift shop to get a postcard or cheesy souvenir!! There I was, sat enjoying my breakfast with my other half, having pleasant conversation and there were these hands getting in between my plates and cups trying to take cutlery. We found one person at concierge that was very helpful, the rest knew nothing of the area or tourist attractions. Save. Rooms that are cleaned at the time you're getting ready to go for dinner. It's B$25 into town, about 20 minutes in a taxi. What are the booking prices at the 5-star The Empire Hotel & Country Club, Brunei? And staff are all friendly. Huge! Friendly staff, luxurious rooms, the resort's ample space, the pool and the gold(-plated) and marble ambiance. The Empire Brunei | Bandar Seri Begawan However, I was very disappointed, when I wanted to switch rooms to a higher floor. But one of the wait staff came to our table in the middle of this wanting to take unused napkin and cutlery, even the ones on my coffee cup. No part of this site may be reproduced without our written permission. Empire Select Membership Club is a loyalty programme that giving you a dining and accommodations privilege at The Empire Hotel & Country Club Brunei. Dear Guest,Thank you for your constructive feedback and I apologise for the disappointing service you experienced. But one of the wait staff came to our table in the middle of this wanting to take unused napkin and cutlery, even the ones on my coffee cup. Food in Brunei was pretty ok but hella cheap. There I was, sat enjoying my breakfast with my other half, having pleasant conversation and there were these hands getting in between my plates and cups trying to take cutlery. Meanwhile, diving enthusiasts can explore Bruneis spectacular underwater reefs and shipwrecks through a PADI scuba-diving centre for both adults and children, or enjoy a range of water sports, from windsurfing to sailing as well as the resorts swimming pool complex which boasts no less than nine beachfront pools. About The Empire Hotel & Country Club is situated by the South China Sea. Es preciso reservar. The rooms were very lavish and extravagant, staff were friendly, mocktails were tasty! The Empire Brunei welcomes discerning travellers with its sumptuous luxury, warm hospitality. Cherry on top of the sundae, we were not even informed that the breakfast was not part of the package! Bathroom lights that don't turn off. Which room amenities are available at The Empire Brunei? The hotel was huge and so was our room! Seasoned luxury travelers will love the 16 secluded villas featuring gardens . Contact club for full details, discounts, Stay&Play packages, etc. Amzing place to relaxing and to get recharge.

Este alojamiento acepta tarjetas de crdito, tarjetas de dbito y efectivo.

. I believe we have subsequently been in contact and I hope that this has been resolved to your satisfaction.Sincerely,Nigel Badminton. This is where the service went down again. Can you imagine the fright it gave me??? Tripadvisor performs checks on reviews. The Empire Hotel & Country Club has previously hosted many prominent international events such as the ASEAN Tourism Forum (ATF), Asia Pacific Economic Council (APEC) CEO Summit and Commonwealth Finance Ministers Meeting. Number of rooms: 522. Thanks empire for your thoughts. This is the version of our website addressed to speakers of English in India. Marco Simone Golf & Country Club: With a clubhouse that might befit a Roman Emperor, and a golf course to match, you can be sure of a memorable outing at Rome's most talked about golf facility. Es posible solicitarlas directamente al alojamiento, a travs de los datos de contacto que figuran en la confirmacin de reserva. Viewing is majestic. So, when the waiter at Pantai had inform us we were unable to bill the dinner to the room, my husband had to walk back to our room and deal with the broken door to our room(!!!) We were seated on the. Rooms open to balconies. Should we expect an airport shuttle to bring us to the exquisite 5-star The Empire Hotel & Country Club, Brunei? Hay actividades infantiles supervisadas por un coste adicional. This is a beautiful place with wonderful people! The Empire Hotel Brunei is a grand, spacious, fully integrated, state-of-the-art, luxury 5 star hotel. On days when we were lazy to walk from our room to the hotel lobby, the hotel staff actually picked us up to get to the main lobby. Love the hug bath tub, and the spacious standing shower as well. We recommend calling ahead to confirm details. Cheers, Saiful Shariff, As a returning business customer of may stays, I thought I knew, what would awaiting me.