Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. (Photo by Sjo/Getty Images) Cunards policy is somewhat convoluted in that it offers a percentage refund based on not only the amount of time Me too, I don't write this blog because of my calculus prowess. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. We were supposed to visit two Bahamian ports and now we are only visiting one. Your current one is clearly not doing its job. All sorted by my TA (can't mention the TA on here, but think of a very vocal MP). DH and I thought we couldn't cruise, found out we could, so we canceled, rebooked (under a promo) but upgraded the cabin (it was cheaper) and we received all the perks. :confused: And while you are at it, find a new TA. Coupons can be combined with future cruise credits and other discounts, but any promotions attached to the canceled booking will not be carried over to new reservations. Web50% of total price. Cruises that are cancelled prior to the sail date, and CruiseTours that are cancelled prior to the first day of the CruiseTour, may be subject to a cancellation charge. Ultimately, the type of refund youll receive depends on the specific policies for your cruise line, how close you are to the sailing date, whether or not youve made your final payment and whether or not you actually have COVID-19. What success have they had in getting adjustments when prices have dropped? I may find a TA that does not charge a cancel fee, but if their perks are not as good I am still net saving by using the TA that does charge. Outside of final payment, when a non-refundable deposit cancellation occurs,the full deposit amount will be held in penalty. The problem began when the owner died (this agency is in Arkansas and Sky is in the name) and her spouse and others took over the agency. Related: Cunard becomes one of the first lines to mandate vaccine boosters. As long as you're not in love with the cabin that you have booked<3book the new cabin, notify your TA by email to cancel. Your rating has been submitted, please tell us how we can make this answer more useful. If you have a Park Hopper Ticket, you can visit any of the four Disney theme parks on the same day. Compare the cost in points or miles to cash, and see which option is best. Some cruises have non-refundable deposits, so that might be the only snag. For this reason, if you're like me, you find yourself repricing cruises you've already booked. Gateway changes for air and name changes for cruise, air, land and other add-ons are considered cancellations. I would just call Princess and speak with a Supervisor. Any info would help. What is Princess cancels my cruise and I do not accept an alternate cruise or if Princess delays my cruise for more than 3 calendar days and I choose not to travel on a delayed cruise?Details are contained in our Nonperformance of Cruise: Refund Policy and Instructions. Lets just say you paid $2000 for your cruise and with the new itinerary there were many cancellations, can you get a refund and rebook the new low price? Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. The high annual fee is only worth it if youre taking full advantage of the cards benefits. We NEVER had a complaint about this agency in the previous 14+ years. We use 4 different Cruise Agencies (we like to shop for the best deals) and if I want to reprice its just a matter of calling their Customer Service folks who will generally contact the cruise line and do itwhile I am on the line. I excitedlycallmy travel agent about the $50 I'm looking to put back in my pocket, and he reminds me that my $1000 rate included $100 of onboard credit, so I can get the $50 cheaper rate, but I'll lose the onboard credit because the new sale or promotion doesn't include any onboard credit. It's nearly always best to book early. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Cancel and rebook flights Bogdan Khmelnytskyi/iStock/Getty Images Plus If you booked via a travel advisor, please contact them for any booking changes. Our points-obsessed staff uses a plethora of credit cards on a daily basis. Whether missteps of first time cruisers, differences in priorities, or edge cases, were going to share 8. the differences between categories and room types. :), Congratulations! Related: Curious about Holland Americas newest Rotterdam? To provide some more info: We have been with this TA for over 14 years. What happens if I cancel my scheduled cruise due to a government order or declaration of Public Health Emergency involving COVID-19?Details are contained in our COVID-19 Cancellation and Refund Policy. Through NCL's Peace of Mind policy, passengers booked on sailings slated to depart through October 31, 2021, have the ability to cancel as close as 15 days prior to their sailing date. In those cases, you will be offered either a future cruise credit equal to at least the amount you paid, a refund to your original form of payment or a combination of the two. The T.A. So my message to the OP is that you have a problem with your cruise/travel agency. What it was like on the first Azamara cruise since the line split with Royal Caribbean Group, Take a look at Carnivals Mardi Gras (yes, the one with the roller coaster), Heres a first look at Celebritys new Celebrity Apex, Cunard becomes one of the first lines to mandate vaccine boosters, A Disney cruise vs. a visit to Disney World during the pandemic, Curious about Holland Americas newest Rotterdam? Plus Ups are excluded. Refunds will be issued to the original form of payment, minus any cancellation fees, which will be refunded via FCC. That's exactly the case with the Amex Platinum card. Editors note: This post has been updated with new information. I had no problem in achieving this in the UK, on a cruise which is way out in the future, in order to get the benefit of a promotion without losing my preferred location. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. For cancellations of air flights, hotel stays, transfer services, shore excursions, pre-purchased amenities, Royal Caribbean Travel Protection ProgramSM, pre-booked services (such as spa, photography or wedding services) and pre-booked arrangements such as specialty dining, see the applicable terms and conditions for any applicable cancellation charges. This post contains references to products from one or more of our advertisers. This means however they have to feel out the maximum pricethey can get for different staterooms, without setting the price so high that the ships sails with empty rooms. It's also very possible you can get a much better cabin (better location, etc) for the same price you had been paying. Read our Passage Contract to learn more about refunds. Ask a prospective travel agentif they'll keep track of prices for you. I recognize you from another thread about difficulties with a TA, so I see why you haven't called. -moz-appearance: none; If a refund request is not made by that time, passengers will automatically receive credit for a future voyage. This offer does not apply to world cruises or world cruise segments. Related: Heres what to consider if youre thinking about booking future travel now. This was the promotion when we booked. Cost includes $12.95 plus applicable local sales tax. Started August 27, 2021, By Sometimes it's worth a large investment to reap the benefits of a great credit card. Sounds like your TA just upgraded you to an equivalent category matching $$$ what you originally paid. For bookings made by Sept. 30, 2022, for sailings departing on or before Dec. 31, 2022, Holland America is granting passengers full refunds when they cancel for any reason at least 30 days prior to sailing. It would be worth it to transfer it back IMO due to the pre-paid gratuities. You will be able to leave a comment after signing in, By LauraS I usually don't recommend booking direct with Princess but for you, it would be an improvement. TA puts the cabin/suite on hold with the new prices. It can be purchased at the time of booking or up until the final payment by visiting Cruise Personalizer. This doesn't always make it easy to determine when a new offer has come along that is better than what you already have. Celebrity does not give me any information because I booked with a We'll have posts coming up soon on how to select a good agent, but price dropscenarios are actually one good measure of the kind of service an agent can provide to you. If you're booked with Norwegian, cancellation policy and refund information can be found below, including the windows in which you can cancel and how much of the overall cost you can expect to be returned to you. ;). For Passengers who have booked a CruiseTour and desire to cancel their tour portion while retaining the Cruise, refunds of the CruiseTour Fare (including any applicable supplement charges) shall be made in accordance with the following cancellation policy. We have a booking where there have been 4 price drops since we booked in June. Passengers who test positive or who have been exposed will also be granted 100% FCC. We didn't use a TA for this upcoming cruise, but when I noticed prices had dropped I call Celebrity and went from an obstructed balcony to Concierge Class for $40 (total, not per person). I have been trying to re-fare a window suite. You can also call your travel advisor or visit the Customer Support and Information page. Discussed the strategy with my TA and the risk that my original stateroom might disappear in the short period of time between it being released to inventory and me re-booking it, but as this was going to be just a few minutes, I took the risk, especially as we were doing it in the morning before North America was awake. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, I'm 28 and spent $20,000 on cruising in the last year. For more cruise news, reviews and tips, sign up for TPGs cruise newsletter. For instance, cruise lines owned by Royal Caribbean Cruises Ltd. allow you to cancel any cruise until Aug. 1, and Norwegian Cruise Line allows you to cancel through Sept. 30. I would just call Princess and speak with a Supervisor. If you're wondering about all these categories and such, this is probably a good time read about the differences between categories and room types. I've run ino this scenario plenty of times: I have a cruise booked at $1000, then I see that the rate dropped to $950. To learn more about Princess cancellation policy exceptions, please read the Passage Contract. Can we cancel and rebook? but don't bet on them, as most of the timeprices for cruises go up as the ships fill up. Learn more. Related: Does MSCs latest vessel really cater to Americans? The only issue is the T.A. As long as you are not close the final payment deadline, there is probably little reason to cancel immediately. We'll run a soft credit check to find special offers, but it wont affect your credit score. 2) Take a "free" upgrade - If you paid $1000 for an inside stateroom, and the price drops to $800 for that same stateroom, you've seen above that it isn't terrifically likely that you're gong to see that $200 again. If Carrier received payment via credit card, the refund will be made to that credit card. Passengers who secure flights through Norwegian Cruise Line and cancel sailings under the Peace of Mind protection will receive FCC for the airfare. Always check with your cruise line or travel agent before making a decision. gerelmx, October 11, 2017 in Celebrity Cruises. The cancellation charge policies set forth above vary for single occupancy or for the third, fourth or higher occupants in a stateroom or for groups. -ms-transition: background-color 0.2s ease-out; -webkit-transition: background-color 0.2s ease-out; Credits must be used toward a new booking within 24 months of issuance. My guess is that you are not the only one having problems here. Geo, I don't know. I have mixed feelings about using agencies. If you choose to cancel your sailing without a positive test result, your refund will be issued based on the line's standard cancellation policies. Plus, your own feed of TPG content. :cool: I am familiar with that agency (used them 20 plus years ago, though for only one cruise). Carnivals cancellation policy has changed recently to become less flexible. You can also look up the agency on the Better Business Bureau and usually obtain information on who is the owner (they also usually have a phone number). If you have a specific cabin in mind (do a test booking to see what's available) tell them to ask for that. Another question I also purchase shore excursions, beverages and internet. I noted that my Eclipse cruise 03-18-18 the price for our cabin dropped $600 since we booked it. I had no problem in achieving this in the UK, on a cruise which is way out in the future, in order to get the benefit of a promotion without losing I like to be able to address price cuts myself ASAP but enjoy the OBC they can offer. We won't deal with an agency that does this. Keep in mind they will charge you card immediately for the new purchase, while the refund tends to take quite a bit longer. The line has also made allowances for anyone who tests positive for COVID-19, has a member of their party test positive or who has been deemed a close contact within 14 days of sailing. The line will also retain a $100 penalty fee, which is returned to guests in the form of onboard credit to be used for a future booking. I also kept an eye on the website for the suite to come back onto inventory and, as soon as I saw it, I phoned the TA who said 'I hope it's not there if you look now as I have just moved your new booking over to that stateroom/suite' and sure enough when I went back to the website my original suite was no longer showing as available and the temporary suite we had booked on the 'wrong' side had re-appeared in inventory. Are you booked on an upcoming cruise but worried a case of COVID-19 could derail your plans? [CDATA[/* >