Please enter your Evergreen account number and zip code to activate your online account below. ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns Subsequent changes to the information will be captured the following day. Country: United States Affix your shipping label to the package, making sure no other tracking labels are showing. Where do I return my empty container? Over the past weeks, we have seen congestion levels increasing at CP Vaughan and at CN Brampton / MISC. The Cookies Notice will not reappear if the cookie is set. We rely on your consent for placing on your browser cookies which may collect personal data about you. Gate Opening Hours If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility. The tags are re-editable. Please send all returns or exchanges to: DOCUMENTATION FEE FOR ALL IMPORT TRADES - EFFECTIVE DECEMBER 1, 2020. font-size: 15px; Each appointment therefore is valid for two hours when including grace periods. display: none; 2/27 (https://bit.ly/3IGNRwz) Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. 2018 - Evergreen's Marine Terminal of the Year Award; 2018 - The Association of Bi-State Motor Carriers Award; 2018 - National Truck Driver Appreciation Week; 2017 - Evergreen's Marine Terminal of the Year Award; Careers; Payment; Help; Contact Us width: 80%; Customer Service: customerservice-tiw@abpiusa.com, CMACGM 877-556-6308 APL 800-999-7733, COSCO 866-830-2550 OOCL 630-645-9120, Yard & Gate: 253-287-4106 or 253-287-4114. Empty Container Return. Vessel Schedule Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Each daily screenshot must show no reservations were available for that day and as far into the future the rail reservation system allows, or up to the end of the receiving window whichever is sooner. Free Flow/Peel Pile Requirements Email Address. within the eModal Community Portal also provide a central place for intermodal stakeholders to post and view vessel information by both calendar and list views. OOCL Lite provide real time sailing schedule search, cargo tracking, shipment Together, the six shipping companies operate a modern fleet . Get updates on terminal schedules and other notices. Contact The Northwest Seaport Alliance is a marine cargo operating partnership of the Port of Seattle and Port of Tacoma. color:#fff; Marine exchange of SoCal, APL: (800) 999-7733 Free time: Working Days Subscribe Unsubscribe Leave all lists. Schedule both Import and Export Appointments simultaneously, Overview of containers currently being accepted and dispatched, Save containers to a Watchlist and set up email notifications, Manage Truck Appointments (specific terminals), Request additional services (specific terminals). Limited same day appointments will be available for certain transactions, however not all transactions will be guaranteed. , however not all transactions will be guaranteed. The eContainer application will advise where to return an empty container in a given metropolitan location. Refunds will be processed within 8 business days of receiving the returned items, and will be credited to the original form of payment. For Long Beach and Los Angeles Saturdays and Holidays with operating gates will be counted as working days for cargo discharging at terminals. Email us : atl@evergreen-shipping.us Return to top Dallas Sales Offices Tollway Plaza I 16000 North Dallas Parkway, Suite 400 Dallas , TX 75248 Tel : (972) 246-2271 Fax : (972) 246-5503 Email us : dlsbiz@evergreen-shipping.us Return to top Houston Sales Offices 6575 West Loop South Suite 640 Bellaire , Texas 77401 Tel : (713) 661-8884 Allows the user to access multiple applications by using single sign-on. ** Newark/Miami includes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Note that SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff. Look up rates for new shipments and inland tariffs. Pleasesearch the Empty Container Return Exceptions list to locate your empty container delivery location. .eg-eyebrow-left { Apmterminals.com is using functional, analytical and tracking cookies to give you an optimal experience. When a facility is closed for a full working day during the free time period, the day will not count against the cargo free time. and 9:00 a.m. on the Waiver Date, in the time zone of the applicable terminal. eContainer is the tool which enables easy access to search for empty delivery locations. Trucks serving our international container terminals must have an active RFID tag and have a 2007 or newer engine or a certified equivalent emission control system. Canada - Toronto Empty Container Returns. No parts may be returned without a Return Authorization Number issued by Caplugs Customer Service Representative ATTN: MyEvergreen Returns Usually used to maintain an anonymised user session by the server. All rights reserved. Do not park on SR 509. We handle a wide variety of cargo. Checks whether cookies are enabled or not. All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. Press submit when you are done. Maersk Spot now also includes extendable Free time options. Read more. Reefer demurrage includes plug-in/electricity charges. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. Meat (Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY). You may be trying to access this site from a secured browser on the server. Customs The eContainer application will advise where to return an empty container in a given metropolitan location. Empty reefer containers will be released against bookingsand accepted as export loads5 working days prior to vessel arrival. Empty dry containers will be released against bookingsand full dry exports will be accepted 7 working days prior to vessel arrival. If you do not see your Lines listed, please send an email to Lynxsupport@poha.com and specify your Shipping Line and Terminal. Below is a listing of participating Equipment Providers in the UIIA that have provided their pre-designated satellite return locations in accordance with Section E.1.b. Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. For disputes involving a change of paying party, written confirmation from the party who will pay is needed. deliveries. Container : 60 containers max. At Ocean Ports and Inland CY Locations working days are defined as Monday through Friday except for Long Beach and Los Angeles. Empty container return locations Use the below overview to determine where to return empty containers in Canada. Maher Terminals Customer Service Package Here is how to check the appointed depot information for empty container return. Returns | Evergreen Return Policy If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. tracking by Bill of Lading, Booking, Container, etc). Box 2985 If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. About This cookie is used as a unique identifier to track viewing of videos. At inland port locations owned by ports (ie. Subscribe for UIIA EMail Notification. } Disputes due to containers associated with Government holds: A statement validating the customs hold was not a result of any action by the shipper, their agent, or any party to the bill of lading. *excluding Newark/Miami excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. A portal for shipping and transport information. Eagle Marine Services, Ltd document.write(new Date().getFullYear()). local information. Find the right route, get Maersk office locations, discover local solutions, payment options and more. Thanks for your cooperation! It will also provide a re-delivery number should the container be an off-hire or one way. @media(min-width: 769px) { Average ship times may be longer than expected. |. } Click EmptyReturns and scroll down until you find your area and size/type. You should be receiving a notice. Packing Of Cargo Transport Units (CTU Code), Terminals, Restrictions, Free Time, Local Surcharges, Office Calendar. Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. 2018 ZIM Integrated Shipping Services Ltd. | All rights reserved. Sets session expire time for the user across multiple applications. } Please do not arrive without an appointment. Click on DnD Calculation tab. form of the original payment, such as credit card or PayPal. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. Contact information for the different equipment control teams can be found at t. How do I know if my container is an off hire? By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. eContainer is the tool which enables easy access to search for empty delivery locations. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. Stay up-to-date with all the current export receiving dates. In the event you wish to change the party invoiced, please e-mail. Detention disputes for U.S. shipments can be raised by: For cargo after return, through our website maersk.com in the MyFinance section. Weekly summary of key operational news, new features to assist customers, key metrics such as projected gate volumes, and vessel schedule. } New Orleans - first 8:00 AM following vessel departure To receive alerts via email or SMS as they develop, please sign up for Terminal Alerts. A platform for our supply partners . You are free at any time to withdraw your consent in the MANAGE SETTING by changing your selection. display: block; In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the free time as indicated below. For details how to extend your DnD Free time at destination, click. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Terms & Conditions, PierPASS Motor Carrier SCAC. An APM Terminals account is also required to manage Truck Appointments or Additional Service Requests at some terminals. Over 100 warehouse facilities operate within 15 miles of port facilities offering a variety of services for handling transload cargo. When your package is ready do one of the following: For the U.S. REMINDER - Temporary bare chassis outgate on Tripoli St. will close on Mon. Start your search for the right partner for your business. Activity location codes for demurrage and detention, Submission of release request instructions. of the UIIA. Ends on the day that the empty container is gated-in at the agreed port or terminal. Type your IDs here or use Ctrl+V to paste multiple IDs, Order and pay for additional services such as VGM. Please email tiwyard@everport-terminals.com if you have any questions or issues regarding the appointment system. Please contact Evergreen at 972-764-1350 for any demurrage questions. The tags are re-editable. Free time for carriers equipment commences on the day equipment departs from carriers container yard. Search your BL number in the provided column. For UPS or FedEX, please drop it off at your nearest UPS or FedEx location. Any Sealink Card carrying truck driver that wants to work at APMT Elizbeth must complete the Safety Induction quiz by June. Identifies a valid user using single sign-on across multiple applications. As a standard, our returns policy is the following: No unauthorized returns will be accepted. text-transform: uppercase; Carrier will stop the detention clock effective the next business day after the notification is received. . Hover your cursor over the Terminal to see their Shift Definitions. Our terminal partner websites and additional information on demurrage payment can be found here. We are a leading container gateway in the United States. Non-operating reefer (NOR) is considered as Dry Container. With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts. At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions. Need a custom quote or want to discuss your options. Currency: USD Evergreen Enterprises Please login or create an account to access online services. Reminder: Appointments are mandatory. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. For more information on the limited gate please reach out to EBPI customer service at (385)777-5522 or e-mail at customerservice-tiw@ebpiusa.com. vessel tracking, port schedule, access rates of exchange for your selected Refunds are in the All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Port of Los Angeles } Please note that personalized items, food and live plants are nonreturnable. We use the latest systems to provide you with real-time information about the status of your cargo, online vessel schedules, online payments and an efficient truck appointment system. Ends on the day that the full container is gated-out of the terminal. Announcements. Are you having trouble making an appointment or paying a fee? Finding solutions and creating opportunities is the name of the game. Users can select the date and clock on the vessel name for additional information, such as ETA, ETD, ATA, ATD, First available, St/Rcv, St/Rcv Reefer, Cargo Cutoff, Reefer Cutoff, Worked Upon, Received OD, Received Hazmat. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. Please email tiwyard@everport-terminals.com if you have any questions or. Enter your email address and Password below. Your complete guide to shipping to and from United States of America. .eg-eyebrow { Maersk North America Market Update (February 2023), Service changes Asia to/from North America sailings, Genset Charge - U.S. 2022 Earth Hour. If you're returning your item because it is damaged, defective, or an error was made on our part, you will not be charged for return shipping. By pressing accept you accept such use of cookies. Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 Feel the love in the air with vibrant flags, Celebrate spring with sweet tabletop dcor, Spruce up any space with textural pillows, Sip in style with chic barware accessories. The main business activity is: Doubleclick is Googles real time bidding advertising exchange. We use cookies as a fundamental part of our interaction with our users browsers. Please enter container or bill of lading IDs (Maximum 50 Entries). of Agriculture The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. Disputes must be submitted to Maersk within 30 days of the invoice date. Appointment slots will open 7 days in advance (subject to change). Dept. Please refer to CMA empty return and dispatch information ANL Singapore Date: Friday, March 03, 2023 Import Empty Return Instruction ***IMPORTANT MESSAGE*** Please input complete container number (four letters and seven digits, no space in between or after. Featured: Christmas Traditions Collection. To view free days and last free date information for containers, along with pickup and return location basis click here: Please find the Activity Location codes for Demurrage and Detention Invoices below. Related Articles. When free time expires, demurrage accrues for each day irrespective of whether the facility is open or closed, given the full free time period was given to pickup the cargo. Import Empty Return Inquiry: (For multiple containers search, please separate by space or changing line.) Empty Return Information 20' Dry, 40' Dry, and 40' High Cubes are Returned to Fleet Street - Berth 64 . Jacksonville - first 8:00 AM following vessel departure Signal Mutual, the largest federal longshore and harbor workers compensation insurance provider in the United States has named APM Terminals North America as the recipient of the companys s Industry Safety Leadership Award for the 2021-22 year. You can provide your consent by clicking Accept All. Identifies an unique user across multiple applications. Invoiced: Per container, per calendar day, per container type Learn more. text-align: center; To ensure appointment availability, it is encouraged to place appointments daily by noon. Accepting Evergreen, COSCO, CMA, APL & OOCL. Evergreen and COSCOcontainers use DCLIor trucker-owned chassis only. Depot Information | Evergreen Call us at + 632 88860258 + 632 77281234 Contact us Local Contacts Branches Depot Information Depot Information CEBU PHILIPPINE MULTIMODAL FREIGHT SERVICES (PMFSI), INC. Beside Cebu Comm'l Bldg., Humabon St., Cebu, Philippines Learn More CENTRAL VISAYAS TRUCKING SVC. Prevents unauthorised use of login credentials or access of system. Limited same day appointments will be available for certain transactions. Your user specific instructions are to be followed and supersede any instructions published here. Import Refrigerated Cargo - CY Deliveries - Price Increase. DEMURRAGE: Compensation payable when the Merchant holds Carriers Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. This is an effort to ensure that all drivers are educated on the APM Terminals safety policies in advance which should improve safety awareness and reduce potential violations. .eg-eyebrow-right { Click EmptyReturns and scroll down until you find your area and size/type. YouTube is a Google owned platform for hosting and sharing videos. PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/17/2022. Holiday Schedule Partial day closures are considered as a full working day and count towards free time. Please enter container or booking IDs (Maximum 50 Entries). Empty Return Instructions & Vessel Schedules. Tampa - first 8:00 AM following vessel departure. Contact information for the different equipment control teams can be found at the top based on the city you are looking for. text-align: right; Reefer container with IMO follows Reefer. Sticky session ID used in load balancers. color: #FFF; APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. Third party cookie set by Microsoft SharePoint which remembers whether the window is in full screen mode. We refund the returned merchandise within 8 business days of receiving the items. Under a port development authority, the NWSA manages the container, breakbulk, auto and some bulk terminals in Seattle and Tacoma. But in case you don'tperhaps it's not what you were expecting or the style just isn't youwe will issue you a quick refund. Incorrect email and/or password was entered. Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. Empty Returns SFCT is receiving empty equipment as outlined for the shipping lines below. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. print button, Terminal Request. example: YMLU8990900) in the box below to get . If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. North America Customer Service Handling Structure, Demurrage & Detention Free Time and Charges, Shipment visibility and real time information. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. Pacific Maritime Association padding: 5px; Please check your emails if you have not yet activated your account. } Simply enter your chassis, container or booking number to print a copy. APM Terminals offers seamless, cost-effective and reliable container weighing solution that will save you both time and money. Specifically for the below dispute types, please include the following: Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. We hope you love what you ordered. flex: 1; width: 20%; Country: United States Direction: Import Expiry Date: Until further notice Free time: Working Days Currency: USD Invoiced: Per container, per calendar day, per container type Application: The free time & charges applied will be those in place on the origin price calculation date (PCD) Please note the below provides a general overview of our import demurrage and detention practices in the U.S. PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/21/2022. | Text NWSA TRUCKS to 46-8311 to receive updates via text message (message and data rates apply). } Your online behaviour could be followed by these third parties. Long Beach - first 3:00 AM following container discharge Please search the Empty Container Return Exceptions list to locate your empty container delivery location. Shop our 'Positively Playful' collections! These days will be countable days within the free time period for detention. We appreciate your business and will work with each returns request on a case by case basis.As a standard, our returns policy is the following: Evergreen Enterprises, wholesale gifts, sports, home & garden decor. Disputes due to inability to secure a terminal appointment to return equipment: A time stamped screenshot of a terminal appointment system indicating an appointment was not available at any applicable Carrier return locations for the date a waiver is being applied for, including all shifts where applicable. Please contact our customer service department at 1-877-509-2956 within 90 days of receiving your shipment to initiate a return. INC. North Reclamation Atea, Subangdaku background: #107661; Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: }. If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. Please note the below provides a general overview of our import demurrage and detention practices in the U.S. For complete details please refer to our tariff here. Each appointment therefore is valid for two hours when including grace periods. U.S. Department of Commerce Philadelphia - first 8:00 AM following vessel departure Postal Service, give it to your mail deliverer or drop off at your nearest post office. Since those early days, it has not only survived, but positively thrived on hard-work and perseverance, until today it boasts a fleet of over 160 container vessels. Please enter container number (s) below: *Note: If you would like to enter more than one container number, separate each container number by pressing enter.
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